At Lapak44, your privacy is a core operational commitment — not a checkbox. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how it is used, who may access it, and what rights you hold as a user of our platform.
We collect only what is strictly necessary to operate your Account, process payments, and comply with legal obligations. No excess data collection for marketing profiling purposes.
Lapak44 does not sell, rent, or commercially trade your personal data to third parties. Data sharing is limited to what is operationally necessary and described in this Policy.
All personal data is protected by 256-bit SSL encryption during transmission and is stored on secured servers with access restricted to authorised personnel only.
You have the right to access, correct, and request deletion of your personal data. Submit a request through our support channel and we will respond within 30 days.
We use cookies to maintain your session, remember preferences, and analyse platform usage. You may manage non-essential cookies through your browser settings at any time.
All marketing communications from Lapak44 include an unsubscribe mechanism. You may opt out of promotional emails at any time by contacting our support team directly.
This Privacy Policy ("Policy") issued by Lapak44 ("Lapak44", "we", "us", "our"), the operator of the online gaming platform accessible at https://lapak44.cam (the "Platform"). This Policy describes how we collect, use, store, disclose, and protect personal data belonging to users ("User", "you") who register for or access the Platform.
By registering an Account on the Lapak44 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy is incorporated by reference into the Lapak44 Terms & Conditions.
If you do not agree to this Policy, you must not register an Account or otherwise use the Platform. Continued use of the Platform following the publication of any revised Policy constitutes your acceptance of those changes.
For the purposes of this Privacy Policy, the following terms shall have the meanings ascribed below:
Lapak44 collects the following categories of Personal Data in connection with your use of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID / MyKad number, passport number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile phone number, residential address | Account communication, support KYC address verification |
| Financial Data | Bank account details, e-wallet identifiers (DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay), transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, browser type, device identifiers, operating system, session logs | Platform security, fraud detection, session management |
| Usage Data | Pages visited, games accessed, betting history, login timestamps | Responsible gaming monitoring, product improvement, analytics |
| Communications Data | Live chat transcripts, email correspondence, support tickets | Dispute resolution, service quality, compliance records |
Lapak44 collects Personal Data through the following means:
Lapak44 processes your Personal Data for the following purposes:
Lapak44 relies on the following legal bases for processing your Personal Data:
Lapak44 does not sell your Personal Data. We may disclose your data to the following categories of recipients, strictly for the purposes described in this Policy:
The Lapak44 Platform uses cookies and similar technologies to deliver and improve our services. The following categories of cookies may be set on your device:
You may manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain Platform features. We do not use cookies to track your browsing activity outside of the Lapak44 Platform.
Lapak44 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised. Whereised data is retained for analytical purposes, it will not be capable of identifying you individually.
Lapak44 implements technical and organisational security measures designed to protect your Personal Data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include:
Subject to applicable law, you hold the following rights in relation to your Personal Data held by Lapak44:
Request a copy of the Personal Data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete Personal Data held your Account records.
Request deletion of your Personal Data where retention is no longer necessary, subject to our legal obligations to retain certain records.
Request restriction of processing while a correction request or objection is pending review by our compliance team.
Request your Personal Data in a structured, commonly used, and machine-readable format for transfer to another service where technically feasible.
Object to processing based on legitimate interests, including direct marketing communications, at any time without providing a reason.
To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and respond substantively within 30 days. Requests may be subject to identity verification before processing.
Lapak44 implements mandatory age verification as part of the KYC process. Any Account found to belong to a person under 21 years of age will be immediately suspended, all balances withheld pending investigation, and the matter reported to the relevant authorities where appropriate.
If you are parent or guardian and believe that a minor in your care has registered an Account or provided Personal Data to Lapak44, please contact us immediately at [email protected]. We will investigate and take appropriate remedial action, including deletion of the minor's data and closure of the Account.
As an internationally operated platform, Lapak44 may process and store your Personal Data on servers located outside of Malaysia. Where Personal Data is transferred to jurisdictions outside your home country, we implement appropriate safeguards to ensure an adequate level of protection, including:
By using the Lapak44 Platform, you acknowledge that your Personal Data may be transferred to and processed in jurisdictions outside Malaysia. We take all reasonable steps to ensure such transfers are conducted securely and in compliance with applicable standards.
The Lapak44 Platform may reference third-party payment services and financial institutions (such as Maybank, CIMB, Public Bank, Hong Leong, GrabPay, Touch 'n Go eWallet, and Boost) in the context of payment processing. These services operate under their own independent privacy policies.
Lapak44 is not responsible for the privacy practices of any third-party service providers. We recommend that you review the privacy policies of any external service you use in connection with your Lapak44 Account transactions. Our responsibility extends only to the Personal Data we directly collect and control on the Platform.
Lapak44 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. Where material changes are made, we will provide notice through the Platform or by email to your registered address prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the Platform after a revised Policy is published constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed of how we handle your Personal Data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the Lapak44 Data Privacy team through the following channels:
For account-related privacy matters such as data access requests, correction requests, or Account closure with data deletion, please clearly state your full registered name and Account email address in your communication to enable us to locate and verify your records efficiently.
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the Lapak44 Privacy Policy.
We handle your personal data with the same seriousness we bring to platform security and fair play. If you have questions about your data or want to exercise your rights, our team is available24/7.
Lapak44 is for players aged 21 and above only. By using this Platform you agree to our Terms & Conditions. Please gamble responsibly.